01. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service and our other policies, including our Privacy Policy and Cookie Policy.
02. About Scout's Role
Scout is a curated marketplace that connects customers with independent brands, artisans, and creative sellers. Unless otherwise stated, Scout is not the manufacturer of products listed on the platform. Each seller is responsible for the accuracy, quality, and fulfillment of their products, while Scout provides the platform, curation, payment experience, customer support, and coordination services.
03. Use of Our Website
You agree to use our website for lawful purposes only. You must not use our website in any way that may damage, disable, overburden, or impair our services.
04. Accounts & Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account and for all activities under your account.
05. Product Information & Availability
We strive to display product information, images, colors, and prices as accurately as possible. Because many products are handmade, artisan-crafted, or produced in small batches, slight variations in color, texture, size, finish, or packaging may occur. These variations are part of the product's character and do not usually qualify as defects.
06. Pricing, Currency & Taxes
Product prices are displayed in the currency applicable to your selected shipping country. Prices, taxes, duties, delivery fees, and available payment methods may vary depending on the destination country, product, seller, and checkout details.
07. Orders & Order Acceptance
Placing an order does not mean that the order has been accepted. We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud.
08. Payments
We offer secure payment methods through trusted providers. By providing payment information, you authorize us to charge the total amount for your order, including applicable taxes and fees.
09. Shipping & Delivery
Scout delivers to selected countries based on available shipping routes, partner coverage, product eligibility, and applicable shipping restrictions. Available destinations may change from time to time and will be shown during checkout. Delivery times are estimates and may vary due to customs, courier delays, public holidays, or circumstances beyond our control.
10. International Shipping, Duties & Restrictions
For international orders, customers may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country. Scout is not responsible for delays caused by customs procedures, destination-country restrictions, or incomplete customer information.
By using Scout, you agree to these Terms of Service.
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